Charity Request Procedure

Request must be sent to: Amber@thebetterskinco.com

In the request you must include:

  • How did you hear about us?
  • Item requested
  • Quantity
  • Tax ID Number
  • Reason for request
  • Where have you previously purchased our products from?
  • If approved, the charity must pay for shipping and handling. Please confirm that you can do this.
  • At this time we can only entertain domestic request.
  • If chosen, the brand has a list of marketing requirements that go with each donation.

 Due to the large volume of request, we will only be responding to those who answer all questions. 

 You will receive one of the following responses:

  • Thank you for reaching out. At this time we are unable to fill your request. 
  • Thank you for reaching out. Your request is pending as we seek further information. Please provide the following….
  • Thank you for reaching out. Your request has been approved.
  • No response if all requested information is not sent with the donation ask.
Contact Us
Contact Us:

PLEASE READ THIS DIRECTIVE BEFORE REACHING OUT

This email is for general customer service inquiries about products, the brand, the website, your order, or similar business questions. It is not for Influencer requests, charity requests, modeling requests, PR requests, marketing requests, or sales pitches. For these types of inquiries, return to the contact page and choose the appropriate contact as the Customer Service team does not provide responses to those requests.

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