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Contest Policy

Contest winners will be provided a contest code for the value of the item won. You may redeem your code at The Better Skin Co. The code will zero out the price of the item won. Enter your code at checkout. If this is the only item you choose, your shipping will be free. If you add additional products, you may incur shipping fees. 

Contest are for the United States (including Hawaii and Alaska) and US Territories. Unfortuntaley, at this time, we are not able to ship internationally for contest winners. Contest items ship United States Postal Service. 

Gift codes have no cash value. Gift codes expire so please be aware of the expiration code given with your prize.

If an item is out of stock, it will replaced with a like or similar item.

Contest items can not be returned or exchanged unless damaged in transit or if the product is compromised.

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This email is for general customer service inquiries about products, the brand, the website, your order, or similar business questions. It is not for Influencer requests, charity requests, modeling requests, PR requests, marketing requests, or sales pitches. For these types of inquiries, return to the contact page and choose the appropriate contact as the Customer Service team does not provide responses to those requests.